Salesforce

Salesforce

Reasons for Moving to Salesforce

With our Customer Success Services, you get a dedicated partner with technical expertise, a proactive approach and a deep understanding of your goals. From ongoing enhancement to administrative requests, troubleshooting activities to preparing for major releases, we will ensure that your investment in Salesforce continues to unlock business value long after launch.

Bringing our strengths together to serve you better

Our Implementation, Customization, and Integration Services builds best in class solutions to our customer with the world’s best customer relationship management system, Salesforce. Creating best-in-class solutions and accelerators that cater to all industries. Our relentless focus is to help our clients accelerate their digital transformation through the power of Salesforce.

 

Monitoring, Analytics & Reporting

Gain better visibility into your platform and data through monitoring and reporting. We can partner with you to setup near real-time analytics, dashboards, and alerts.

Improvements

As your platform and user needs evolve, we can provide support for feature enhancements to improve your user ‘s experience.

Maintenance & Support

With proactive alerts and on call support, we offer flexible SLAs and support models to be there when it matters most. we can partner with you to establish your support process or improve your existing one.

Issue management

Using a collaborative approach, we fix issues and restore service quickly while ensuring a root cause is identified to prevent related issues in the future.

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Solution Focused

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Customer Oriented

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100% Success

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Salesforce

a. Consulting

i. Discovery Workshops
ii. CRM health check and assessments
iii. Salesforce Advisory
iv. Experience Designs

b. Implementations

i. Sales Cloud
ii. Service Cloud
iii. Salesforce Lightning

Salesforce

Salesforce Central Benefits

Gain Return On Investment Quicker

We draw on our years of experience – codified in exclusive Salesforce-powered accelerators—to speed implementation by up to 30%.

Reduce Your Total Cost of Ownership (TCO)

With assessments and ongoing monitoring, we’ll ensure you have the right configuration and pay only for the licenses you need —with potential savings of 5-15%

Maximize Adoption & Utilization

We help get people over adoption hurdles with award-winning training, customized integrations, apps, and UIs make Salesforce an easier, friendlier tool.